Night Guest Relations Manager - Conrad London St James

📁
Guest Services, Operations, and Front Office
📅
HOT06Z6Y Requisition #
Thanks for your interest in the Night Guest Relations Manager - Conrad London St James position. Unfortunately this position has been closed but you can search our 353 open jobs by clicking here.

What are we looking for?


A Night Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


  • Creative and passionate
  • Previous managerial experience in a customer service function in a 5* hotel or similar environment
  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Flexibility to respond to a variety of different work situations

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a customer service function or a similar role
  • A passion for delivering an exceptional level of Guest service
  • High level of IT proficiency

 

What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Previous Job Searches

Activity Feed

28453
Job shares through Hilton's Referrals Program.
Someone applied to the Dishwasher / Utility Steward position. 16 hours ago
Someone applied to the Lifeguard position. 1 day ago
Someone applied to the Chief Engineer position. 1 day ago
Someone applied to the Cluster Director of Sales and Marketing position. 2 days ago
Someone applied to the Finance Manager position. 3 days ago